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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Razi Khan

Razi Khan

November 18, 2024

1  out of  5
rating by Razi Khan
"Where do I start? Terrible service. This State Farm agent is built on lies and deception. When I first got started with State Farm, it was with the different agent that ran that same office. He was great, but he retired and it went to her the new agent. I went in there a couple times telling him my rate is way too high and I’m paying almost $250 for one car. Please bring it down. They kept on giving me the excuse inflation inflation inflation. Come to find out just a month ago that they were 6 additional people on my policy who I no idea they were on there. When confronted about this situation, the explanation they gave me is because those six individuals had the same address as me which does not make. Also, when I asked the agent, hey I wanna call you after five because I work. I was told oh we close at five, but when I threaten with a bad review and going to BBB, she immediately gave me a call and stating that she was calling from her personal phone and it was after hours that’s the first thing she stated a when she called me.. she made it seem like she was doing me a favor. I listen to her about for two minutes, and I disconnected the phone. I am so happy I have switched now to Allstate. I’m only paying $150 a month with the same coverage… buyer beware do not go to this agent !!"
We responded:
"We’re genuinely sorry to hear that your experience with my State Farm team was not satisfactory. Your feedback is important to us, and we’re committed to addressing any issue. While it's important to acknowledge your concerns, it's also worth considering that sometimes misunderstandings can occur on both sides. The additional individuals added to the policy were household members you had indicated that lived with you. Me reaching out to you via my cellphone after hours is not something that all agents due and it was because you insisted on getting a call back on a Friday after 5:00pm. Misunderstandings do happen at times, howe ever I can assure you that I did everything on my side to help sort things out for you. It's great that you found a solution that works better for you with another carrier and hopefully, you’ll have a smoother experience moving forward. Thank you for sharing your feedback; it’s always a learning opportunity for everyone involved."
Profile photo of Vincent Saccomanno

Vincent Saccomanno

October 16, 2024

1  out of  5
rating by Vincent Saccomanno
"Really poor service, especially by phone."
We responded:
"Vincent, I dont see you are a client of our office .. If there is something i can assist you with please let me know"
Profile photo of Anthony Saccomanno

Anthony Saccomanno

October 10, 2024

1  out of  5
rating by Anthony Saccomanno
"Very unhappy with service I received from this office. Should have never switched to State Farm from American Family. The office made a big mistake, and they would not help with resolving it. Complaint filed with State Farm cooperate office and Illinois Department of Insurance. As well as taking my business elsewhere."
We responded:
"We apologize for the negative experience you had with our office. We take customer service seriously and regret that we fell short in resolving your issue. I would like to clarify that we made efforts to resolve the situation, but unfortunately, you were unwilling to allow us to do so. We appreciate your feedback and letting us know your experience"
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Roberto Ortiz

September 27, 2024

5  out of  5
rating by Roberto Ortiz
"I’m 31 years old and it’s never too late or too old for life insurance my agent Vanessa has great communication skills"
We responded:
"Thank you for your feedback Roberto, glad we are able to assist you and all your insurance needs "
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martha galvan

September 27, 2024

5  out of  5
rating by martha galvan
"10/10 insurance agent Vanessa helped get low rate on my 2024 Honda type R, very friendly and very patient, great communication skills n she also helped me with current bills issues I didn’t understand."
We responded:
"Thank you Martha!! Really appreciate you letting us know how we are doing. Vanessa is a great asset to our team and I am extremely happy to have her on our team . "
Profile photo of Osvaldo Caballero

Osvaldo Caballero

May 30, 2024

5  out of  5
rating by Osvaldo Caballero
"Susy was very helpful, she offered me a competitive quote which was quite less than i was paying. Highly recommend this office! A plus is that everyone speaks Spanish!"
We responded:
"Thank you Osvaldo ! So glad we were able to assist with all your insurance need and help you save some money as well "
Profile photo of Nelida Alanis (Nelly)

Nelida Alanis (Nelly)

May 23, 2024

5  out of  5
rating by Nelida Alanis (Nelly)
"Susy helped me out with my bill when I didn't understand the payment, she was super friendly and explained everything I needed"
We responded:
"Nelida, thank you for your feedback! Glad susy was able to provide you with the help you needed. "
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Alberto Mejia

May 22, 2024

5  out of  5
rating by Alberto Mejia
"Vanessa got me great rates for home and auto as well as a life insurance policy. Always there to answer my questions and helps me get everything I need"
We responded:
"Alberto, thank you for your trusting us with helping you protect what matters the most to you. "
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Daniel Cabrera

April 25, 2024

5  out of  5
rating by Daniel Cabrera
"I got a good offer from Allstate giving me some coverage for $87. I had the urge to take it, but Byron who works with Mizrain Yeverino's State Farm agency helped me tremendously. Not only was I able to keep my full coverage, but also got renter's insurance with them. Bryron was a great help and managed to send my bill from being close to $200 all the way down to $115. Great people, great agency, great coverage. Thanks Bryon."
We responded:
"I'm so glad we were able to help out. Thank you for taking the time to let us know how we are doing, and that Byron was able to help you!!! "
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Vanessa Alanis

April 17, 2024

5  out of  5
rating by Vanessa Alanis
"Wonderful team, always willing to help and can always answer my questions and ease my worries. Keep it up!!!"
We responded:
"Thank you Vanessa! We look forward to continuing to help you with all your insurance needs "
Profile photo of Jonathan Han

Jonathan Han

January 12, 2024

5  out of  5
rating by Jonathan Han
"Absolutely outstanding service. Incredibly kind and passionate people that truly care and will work hard to support you. Couldn’t ask for more."
We responded:
"Thank you Jonathan !!! Really means a lot to get this wonderful feedback. Glad your experience with out office has been a great one so far "
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Tyler Thorby

January 12, 2024

5  out of  5
rating by Tyler Thorby
"This place is the best insurance company I have ever worked with and there is this one super cute employee who work there named Moses witch is just a extra bonus"
We responded:
"Moises is a wonderful asset to our team!! Thank you for letting us review your auto insurance and setting you with the best coverage possible "
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Ryan Roig

January 12, 2024

5  out of  5
rating by Ryan Roig
"10/10 insurance agent helped me insure my mansion, Lamborghini and Ducati for the lowest rate I have ever been quoted will never get insurance from somewhere else"
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Jamie Hess

January 11, 2024

5  out of  5
rating by Jamie Hess
"Friendly and professional"
We responded:
"Thank you Jamie !"
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Filip Kanski

January 11, 2024

5  out of  5
rating by Filip Kanski
"Incredible office. Much Love!"
We responded:
"Thanks Filip!!! "
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Daniel Devadas

January 11, 2024

5  out of  5
rating by Daniel Devadas
"Moises is awesome"
We responded:
"Thank you Daniel! Welcome to our office and for working with Moises on all your insurance needs!"
Profile photo of William Cummings

William Cummings

January 11, 2024

5  out of  5
rating by William Cummings
"Best in the business. No doubt"
We responded:
"Thank you Will!! Its been a pleasure to work with you "
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John Sullivan

January 11, 2024

5  out of  5
rating by John Sullivan
"Great customer service! Their team helped with all questions I had and were very friendly throughout the process."
We responded:
"Thank you John for your feedback and for working with our office!"
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grace padjen

January 11, 2024

5  out of  5
rating by grace padjen
"Great staff, always super helpful and friendly. Would recommend 10/10 times"
We responded:
"Thank you Grace for taking a minute to let us know how we are doing!!! "
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Meg Wiehe

November 14, 2023

5  out of  5
rating by Meg Wiehe
"Mizrain and her team were super helpful and great to work with!"
We responded:
"Thank you Meg!!!! Pleasure working with you ! "
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Oswaldo Solorio

November 14, 2023

5  out of  5
rating by Oswaldo Solorio
"Very Knowledgeable office. They will explain all the coverages and make sure you understand what you need and other things that you might not know you need. Everything I know about insurance is thanks to Mizrain and her team."
We responded:
"Thank you so much Oswaldo for trusting me and my team with all your insurance needs. "
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Khalilah Harmon

October 3, 2023

5  out of  5
rating by Khalilah Harmon
"Jasmine was thee absolute best!!! Thanks for everything today!"
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Hafishah Math

September 5, 2023

5  out of  5
rating by Hafishah Math
"Super friendly and accommodating! Amazing customer service that made me feel right at home. :)"
We responded:
"Thank you Im soo glad we can help "
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Erin de Lira

August 27, 2023

5  out of  5
rating by Erin de Lira
"Miz is very knowledgeable and always available to answer questions. Highly recommend."
We responded:
"Thank you Erin!!!"
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rachel y

July 12, 2023

5  out of  5
rating by rachel y
"Friendly staff !"
We responded:
"Thank you Rachel "