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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

David Luna (IllinoisWorkersProject)

May 21, 2023

1  out of  5 rating by David Luna (IllinoisWorkersProject)
"Often, when we seek the assistance from an insurance agent, or their office, we find ourselves in very vulnerable positions... Today I called to see if I could get help with a roadside assistance claim. This was after I had already called the StateFarm customer service number, put on hold, transferred to the roadside assistance automated hotline, and was texted a link to a form that had to be filled out where I was unable to proceed because my policy number was not working. Answer from this office: either call the same number again, download the state farm app, or a local body shop to come assist me. I would be compensated for my expenses of the service. While this answer might have sufficed for many, the attitude of the person that answered the phone was unprofessional and disrespectful. Rude and uncaring. A couple of months ago, my wife also had many problems in her interactions with this office. Their untimeliness and rude customer service literally caused her license to temporarily get suspended... Consequently causing our insurance premiums to increase... without notice. This is a horrible place that gives StateFarm a bad reputation. A predatory unprofessional practice preying on the most vulnerable people of our community."

moises yeverino

April 28, 2023

5  out of  5 rating by moises yeverino
"Miz and her team are the MOST professional insurance office I have ever worked with, nothing but AMAZING service 10/10 would recommend"

Sidney Miller

April 5, 2023

5  out of  5 rating by Sidney Miller
"Mizrain and her team is very helpful! She took good care of my family and got the job done!"

wxthen24

March 23, 2023

5  out of  5 rating by wxthen24
"Mizrain & her team are super friendly and professional! All my questions were answered & she goes above and beyond. I have two life insurance policies with her and feel 100% confident that my family will be taken care of in case anything were to happen. Highly recommend!"

Cooper Buelna

March 23, 2023

5  out of  5 rating by Cooper Buelna
"This place has amazing customer service would definitely recommend if you need a State Farm place to go to."

erik munoz

February 20, 2023

5  out of  5 rating by erik munoz
"Great place they take good care of you"

Maria Medina

February 17, 2023

5  out of  5 rating by Maria Medina
"They are very friendly and helpful they answered my questions I had very professional."

Miguel Mercado

February 17, 2023

5  out of  5 rating by Miguel Mercado
"(Translated by Google) Good attention and kindness (Original) Buena atencion y amabilidad"

Omar Granados

February 15, 2023

5  out of  5 rating by Omar Granados
"(Translated by Google) The truth is that these people are very qualified for this profession, they act very naturally with a lot of professionalism, especially (Jasmine Aguinaga) (Original) La verdad que estas personas estan muy calificadas para esta profession,actuan muy naturamente con mucho profesionalismo, especialmemte (Jasmine Aguinaga)"

marco contreras

February 11, 2023

5  out of  5 rating by marco contreras
"Great opportunity to be part of State Farm and they know how to deal with the customer needs keep on going guys with the good work"

Guadalupe Lozano

February 10, 2023

5  out of  5 rating by Guadalupe Lozano
"Excellent"

Jorge Penaloza

February 9, 2023

5  out of  5 rating by Jorge Penaloza
"(Translated by Google) they took good care of me the girls are very kind (Original) me atendieron bien las muchachas son muy amables"

Edwin Romo

February 9, 2023

5  out of  5 rating by Edwin Romo
"Ana helped me find the best prices for my auto insurance, excellent service!"

Lexthan Sanchez

February 9, 2023

5  out of  5 rating by Lexthan Sanchez
"Jasmine and her team members help me on finding the best renters insurance, they are very friendly."

Susana Coronado

February 9, 2023

5  out of  5 rating by Susana Coronado
"Mizrain’s team is always very helpful and welcoming. Ana has been very attentive and always finds a solution to my insurance related issues. She guided me through my claim process and set up my expectations when I had no idea on how to go about the situation I was in. Highly recommend!"

Osvaldo Medina Villagomez

February 8, 2023

5  out of  5 rating by Osvaldo Medina Villagomez
"Ana Coronado was great. Very informative, knowledgeable and courteous. Answered all my questions and help me out with all I required. Fantastic service!"

Veronica Gutierrez

February 6, 2023

4  out of  5 rating by Veronica Gutierrez
"Really good service"

Junior Aguilar

February 4, 2023

5  out of  5 rating by Junior Aguilar
"State farm is a great insurance company that helps me save a lot of money👍👍Thank you to Jasmine"

Karen Ortega

February 4, 2023

5  out of  5 rating by Karen Ortega
"Rodolfo has excellent customer service skills. Goes above and beyond. Thank you."

Cels Spamss

January 31, 2023

5  out of  5 rating by Cels Spamss
"Customer service is outstanding. They definitely have a lot to offer and have helped me and my family save a ton of money. 100% the best insurance company👍👍 Thanks to Jasmine!!"

LIL DEE

January 31, 2023

5  out of  5 rating by LIL DEE
"They have great customer service and nice employees really helped me out a lot"

Mini

January 31, 2023

5  out of  5 rating by Mini
"Great rates, and amazing customer service skills! Would definitely recommend switching over to State Farm."

Emily Percino

January 27, 2023

5  out of  5 rating by Emily Percino
"Overall amazing experience! Help my family and I save tons of money. Staff was very welcoming, helpful, and took their time to explain everything. Huge shout out to Jasmine!"

Alejandra Aguilar

January 25, 2023

5  out of  5 rating by Alejandra Aguilar
"Mizrain and her team are amazing! My husband and I moved into a new home and her employee Miriam helped us with our insurance policies and changing all our information. She went above and beyond to answering any questions and making sure we got what we needed and wanted. They are always there if we need anything and are on top of it when sending us reminders for renewals. Thank for your service! :)"

ENRIQUE AGUINAGA

January 21, 2023

5  out of  5 rating by ENRIQUE AGUINAGA
"(Translated by Google) I switched to State Farm because they offered me a good price and better coverage. And they are very friendly! (Original) Me cambie a State Farm porque me ofrecieron un buen precio y mejor cobertura. Y son muy amable!"