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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cigue Pons

March 19, 2025

5  out of  5
rating by Cigue Pons
"Vanessa has been great to work with, very helpful in helping me find the best life , home and auto insurance options for my family ."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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John Cantin

March 19, 2025

5  out of  5
rating by John Cantin
"Mizrain's knowledge and understanding is first rate. She saved us well over a hundred dollars a month when we switched!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Bill Bellman

March 10, 2025

5  out of  5
rating by Bill Bellman
"Great people and very knowledgeable at this State Farm office. Glad to do business with them!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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angeles yescas

March 7, 2025

5  out of  5
rating by angeles yescas
"Me gusta el buen trato y la amabilidad con la q tratan a la gente un 10 de 10"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Muchas Gracias por dejarnos que ha tenido una buena experiencia con nuestro equipo de State Farm "
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Saeed Muhammad

February 4, 2025

5  out of  5
rating by Saeed Muhammad
"Very kind and professional team. Highly recommend."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jose Alaniz

February 2, 2025

5  out of  5
rating by Jose Alaniz
"Vanessa es una buena trabajadora y da buen servicio al cliente"
We responded:
"Gracias Jose , Por dejarnos saber que ha tenido una buena experiencia con nuestra officina! "
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Juan Alaniz

February 2, 2025

5  out of  5
rating by Juan Alaniz
"Muy bueno el servicio gracias"
We responded:
"Muchas Gracias por darnos la oportunidad de ayurdarle con su seguro de auto y casa!!! We appreciate your review! We are delighted to know you had a great experience with our State Farm office. "
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Eloy Rodriguez

February 1, 2025

5  out of  5
rating by Eloy Rodriguez
"Worked with Miss Long and had a very pleasant experience with her. She answered all of my questions and was extremely helpful with helping me get coverage for my vehicle. She wasn't overly persistent and was very patient with me. She came highly recommended from others and I was not disappointed. Thank you Miss Long for your help."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Donald Hacker

January 31, 2025

5  out of  5
rating by Donald Hacker
"Saved me money, and a more thorough policy for my home. Lauren Long was great!!! I was forced to get new home owners insurance becauses my former insurance company no longer serviced my mortgage company. The resulting policy was more than twice what I was paying. I called Lauren Long and she was able to find me a new policy that was cheaper and had more thorough coverage. I would highly recommend"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Stacie Hacker

January 30, 2025

5  out of  5
rating by Stacie Hacker
"Lauren is my agent, very knowledgeable and patient when answering all my questions! Thanks to her I'm saving money!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Dina Coutre

January 29, 2025

5  out of  5
rating by Dina Coutre
"I worked with Lauren Long. She had amazing customer service. She was very helpful and offered me things that I didn’t know I could receive at no extra cost. She saved me a huge amount of money on my car insurance and renters insurance. She even followed up with a phone call instead of a text. I’m very happy with Lauren and recommend her to everyone I know."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office & with Lauren. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Khalilah

January 29, 2025

5  out of  5
rating by Khalilah
"Amazing customer service, they helped me get great rates and the agent is super friendly and helpful. 10/10 team who always get things done."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Sue

January 29, 2025

1  out of  5
rating by Sue
"Horrible customer service!!"
We responded:
"We’re very sorry to hear about your experience, however I am unable to locate you as a customer in my agency. If you believe this is an error please contact us directly so we can address your concerns and work towards a resolution. 224-523-7019"
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Razi Khan

November 18, 2024

1  out of  5
rating by Razi Khan
"Where do I start? Terrible service. This State Farm agent is built on lies and deception. When I first got started with State Farm, it was with the different agent that ran that same office. He was great, but he retired and it went to her the new agent. I went in there a couple times telling him my rate is way too high and I’m paying almost $250 for one car. Please bring it down. They kept on giving me the excuse inflation inflation inflation. Come to find out just a month ago that they were 6 additional people on my policy who I no idea they were on there. When confronted about this situation, the explanation they gave me is because those six individuals had the same address as me which does not make. Also, when I asked the agent, hey I wanna call you after five because I work. I was told oh we close at five, but when I threaten with a bad review and going to BBB, she immediately gave me a call and stating that she was calling from her personal phone and it was after hours that’s the first thing she stated a when she called me.. she made it seem like she was doing me a favor. I listen to her about for two minutes, and I disconnected the phone. I am so happy I have switched now to Allstate. I’m only paying $150 a month with the same coverage… buyer beware do not go to this agent !!"
We responded:
"We’re genuinely sorry to hear that your experience with my State Farm team was not satisfactory. Your feedback is important to us, and we’re committed to addressing any issue. While it's important to acknowledge your concerns, it's also worth considering that sometimes misunderstandings can occur on both sides. The additional individuals added to the policy were household members you had indicated that lived with you. Me reaching out to you via my cellphone after hours is not something that all agents due and it was because you insisted on getting a call back on a Friday after 5:00pm. Misunderstandings do happen at times, howe ever I can assure you that I did everything on my side to help sort things out for you. It's great that you found a solution that works better for you with another carrier and hopefully, you’ll have a smoother experience moving forward. Thank you for sharing your feedback; it’s always a learning opportunity for everyone involved."
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Vincent Saccomanno

October 16, 2024

1  out of  5
rating by Vincent Saccomanno
"Really poor service, especially by phone."
We responded:
"Vincent, I dont see you are a client of our office .. If there is something i can assist you with please let me know"
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Anthony Saccomanno

October 10, 2024

1  out of  5
rating by Anthony Saccomanno
"Very unhappy with service I received from this office. Should have never switched to State Farm from American Family. The office made a big mistake, and they would not help with resolving it. Complaint filed with State Farm cooperate office and Illinois Department of Insurance. As well as taking my business elsewhere."
We responded:
"We apologize for the negative experience you had with our office. We take customer service seriously and regret that we fell short in resolving your issue. I would like to clarify that we made efforts to resolve the situation, but unfortunately, you were unwilling to allow us to do so. We appreciate your feedback and letting us know your experience"
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Roberto Ortiz

September 27, 2024

5  out of  5
rating by Roberto Ortiz
"I’m 31 years old and it’s never too late or too old for life insurance my agent Vanessa has great communication skills"
We responded:
"Thank you for your feedback Roberto, glad we are able to assist you and all your insurance needs "
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martha galvan

September 27, 2024

5  out of  5
rating by martha galvan
"10/10 insurance agent Vanessa helped get low rate on my 2024 Honda type R, very friendly and very patient, great communication skills n she also helped me with current bills issues I didn’t understand."
We responded:
"Thank you Martha!! Really appreciate you letting us know how we are doing. Vanessa is a great asset to our team and I am extremely happy to have her on our team . "
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Osvaldo Caballero

May 30, 2024

5  out of  5
rating by Osvaldo Caballero
"Susy was very helpful, she offered me a competitive quote which was quite less than i was paying. Highly recommend this office! A plus is that everyone speaks Spanish!"
We responded:
"Thank you Osvaldo ! So glad we were able to assist with all your insurance need and help you save some money as well "
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Alberto Mejia

May 22, 2024

5  out of  5
rating by Alberto Mejia
"Vanessa got me great rates for home and auto as well as a life insurance policy. Always there to answer my questions and helps me get everything I need"
We responded:
"Alberto, thank you for your trusting us with helping you protect what matters the most to you. "
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Daniel Cabrera

April 25, 2024

5  out of  5
rating by Daniel Cabrera
"I got a good offer from Allstate giving me some coverage for $87. I had the urge to take it, but Byron who works with Mizrain Yeverino's State Farm agency helped me tremendously. Not only was I able to keep my full coverage, but also got renter's insurance with them. Bryron was a great help and managed to send my bill from being close to $200 all the way down to $115. Great people, great agency, great coverage. Thanks Bryon."
We responded:
"I'm so glad we were able to help out. Thank you for taking the time to let us know how we are doing, and that Byron was able to help you!!! "
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Jonathan Han

January 12, 2024

5  out of  5
rating by Jonathan Han
"Absolutely outstanding service. Incredibly kind and passionate people that truly care and will work hard to support you. Couldn’t ask for more."
We responded:
"Thank you Jonathan !!! Really means a lot to get this wonderful feedback. Glad your experience with out office has been a great one so far "
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Tyler Thorby

January 12, 2024

5  out of  5
rating by Tyler Thorby
"This place is the best insurance company I have ever worked with and there is this one super cute employee who work there named Moses witch is just a extra bonus"
We responded:
"Moises is a wonderful asset to our team!! Thank you for letting us review your auto insurance and setting you with the best coverage possible "
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Ryan Roig

January 12, 2024

5  out of  5
rating by Ryan Roig
"10/10 insurance agent helped me insure my mansion, Lamborghini and Ducati for the lowest rate I have ever been quoted will never get insurance from somewhere else"
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Jamie Hess

January 11, 2024

5  out of  5
rating by Jamie Hess
"Friendly and professional"
We responded:
"Thank you Jamie !"